Discrimination is Against the Law
Alliance Desert Physicians complies with applicable Federal civil rights laws and does not discriminate, does not exclude people or treat them differently because of race, ethnicity, national origin, religion, sex, age, mental or physical disability or medical condition, sexual orientation, claims experience, medical history, evidence of insurability (including conditions arising out of acts of domestic violence), disability, genetic information, or source of payment.
Alliance Desert Physicians:
If you need these services, call your Alliance Doctor’s office or (760) 951-8787.
If you believe that Alliance Desert Physicians has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
EPIC Management, QI Department
P.O. Box 3001,
Redlands, CA 92373
You can file a grievance in person, by mail, or email. If you need help filing a grievance in person, Alliance’s administrator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.